We are ProtonWorks, a remote-first company building tools used by thousands of teams worldwide. Our operations team is growing and we need a Senior Operations Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Identify bottlenecks and implement scalable process improvements
- Build dashboards and reporting systems to track operational KPIs
- Support resource planning and capacity management initiatives
- Manage cross-functional project delivery from planning to completion
- Own and optimize end-to-end operational processes and workflows
- Document processes and ensure knowledge is shared across teams
- Coordinate with vendors, partners, and external stakeholders
What We're Looking For:
- Strong system design and architectural thinking
- Excellent communication and stakeholder management skills
- Experience mentoring junior and mid-level team members
- Ability to drive technical decisions with long-term impact
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Flexible hours — we trust you to manage your time
- Company-wide team retreats twice per year
- Unlimited PTO and company-wide recharge days
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.