At LumenSoft, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Staff Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Maintain accurate records of all sales activities in Salesforce
- Exceed quarterly revenue targets and contribute to team growth
- Build and maintain a healthy sales pipeline using CRM tools
- Identify customer needs and align solutions to their goals
- Provide market feedback to product and marketing teams
- Collaborate with customer success on seamless handoffs post-sale
- Develop and deliver compelling product demos to potential clients
What We're Looking For:
- History of influencing technical or product strategy at scale
- Ability to work on ambiguous problems with limited direction
- 8+ years of experience with increasing scope and impact
- Recognized expertise that spans multiple teams or domains
- Exceptional mentorship and organizational leadership skills
What We Offer:
- Competitive salary with equity or performance bonuses
- Company-wide team retreats twice per year
- Annual learning and development budget ($1,500+)
- Health, dental, and vision insurance (or stipend for international hires)
- Fully remote — work from anywhere in the world
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.