We are PivotX, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Staff Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Exceed quarterly revenue targets and contribute to team growth
- Identify customer needs and align solutions to their goals
- Build and maintain a healthy sales pipeline using CRM tools
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
What We're Looking For:
- 8+ years of experience with increasing scope and impact
- Recognized expertise that spans multiple teams or domains
- Ability to work on ambiguous problems with limited direction
- Exceptional mentorship and organizational leadership skills
- History of influencing technical or product strategy at scale
What We Offer:
- Fully remote — work from anywhere in the world
- Annual learning and development budget ($1,500+)
- Health, dental, and vision insurance (or stipend for international hires)
- Parental leave and family-friendly policies
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.